mobile phone with text message notification

Terms & Conditions for SMS Services

Effective Date: December 2024

Sai Psychiatry (“we,” “us,” or “our”) provides SMS messaging services to improve communication with our patients. By opting in to receive SMS messages from Sai Psychiatry, you agree to these Terms & Conditions. Please read them carefully. 

Opt-In Requirements

To receive SMS messages, you must explicitly opt-in by checking the consent box on our website forms or through other approved methods. By opting in, you consent to receive SMS messages at the phone number you provide. 

Consent : Opt-in consent is separate from other consents (e.g., email or phone communication) and cannot be pre-checked on forms.

Scope : You agree to receive SMS messages only for the purposes outlined above.

hand tapping consent checkbox on screen
calendar and phone with reminder alert

Purpose of SMS Messaging

Our SMS messaging services are intended to provide you with: 

Appointment reminders and confirmations.

Updates regarding your scheduled visits or treatments.

Practice announcements or policy updates.

Important notifications related to your care.

Accuracy of Information

You are responsible for providing accurate and up-to-date contact information. Sai Psychiatry is not liable for SMS delivery failures due to incorrect or outdated phone numbers. 

Data Rates and Fees

Standard message and data rates may apply based on your mobile carrier plan. Sai Psychiatry is not responsible for any charges incurred as a result of using our SMS services. 

Changes to Terms & Conditions

Sai Psychiatry reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of SMS services constitutes your agreement to these changes. 

 

Security

We take reasonable precautions to protect the information sent via SMS. However, SMS is not a fully secure method of communication, and we recommend avoiding sending sensitive personal information via text message. 

 

Service Availability

While Sai Psychiatry strives to provide reliable SMS services, delivery times and availability depend on your mobile carrier’s infrastructure and service conditions. We are not liable for delays or undelivered messages. 

Message Frequency

The number of messages you receive may vary based on your interactions with Sai Psychiatry and your specific needs.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from Sai Psychiatry. 

smartphone with privacy shield icon and message bubbles

Privacy and Data Usage

Sai Psychiatry is committed to protecting your privacy. 

Data Use : We use your phone number solely for SMS messaging related to your care and services.

Data Sharing : Your phone number and SMS opt-in consent will NOT be shared with third parties or affiliates for marketing purposes.

Contact Us

If you have any questions about these Terms & Conditions or need further assistance, please contact us: