SMS Terms & Conditions

Effective Date: December 2024

Welcome to Sai Psychiatry (“we,” “us,” or “our”). By accessing or using our website, saipsychiatry.com, and any related services (including SMS text messaging), you agree to these Terms & Conditions. If you do not agree, please discontinue use of our site and services.

1. Scope of Agreement

These Terms & Conditions govern your use of our website and associated services, including appointment scheduling, telehealth consultations, billing, and SMS/text messaging. Please also review our Privacy Policy to understand how we collect and handle your personal information.

2. No Medical Advice

All content provided on our website (and in related communications) is intended for general informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment.

3. Intellectual Property

All logos, text, graphics, user interfaces, photographs, trademarks, trade names, and other intellectual property displayed on our site are owned or licensed by Sai Psychiatry. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

4. SMS Terms & Conditions

4.1 Opt-In Requirements

  • You must explicitly opt in to receive SMS messages from Sai Psychiatry. You can do this by:

    • Checking a consent box on an online form and submit the form. 

  • By opting in, you agree to receive SMS messages at the phone number you provide, solely for the purposes described below.

  • Confidentiality: Your phone number and consent details will not be sold or shared with third parties or affiliates for marketing purposes. We only use your phone number to facilitate SMS communication with you.

4.2 Types of SMS Messages

After obtaining your consent, we may send you text messages related to:

  • Customers and Guests: Updates on orders, deliveries, or other relevant information.
  • Job Applicants: Notifications regarding the status of their application.
  • Appointment Reminders: Reminders about upcoming appointments or events.
  • Follow-up Messages or Treatment Updates: Information regarding your care or next steps.
  • Billing and Account Notifications: Payment reminders or invoice details.
  • Practice Announcements or Policy Updates: Any changes to our practice or policies.
  • Occasional Promotional Offers (if you have opted in to receive promotions).

Example SMS:

“Hi [Customer Name], this is a reminder about your upcoming appointment with Sai Psychiatry on [Date] at [Time]. We look forward to seeing you! Reply STOP to unsubscribe. Message and data rates may apply. Messaging frequency may vary. For assistance, reply HELP.”

4.3 Message Frequency

  • You may receive approximately 5–10 messages per day, depending on the nature of the communication and your interactions with Sai Psychiatry.
  • Actual frequency may vary based on your specific needs or requests.

4.4 Standard Messaging & Data Rates

  • Message and data rates may apply according to your mobile carrier’s pricing plan.
  • You are responsible for any fees charged by your carrier for receiving text messages.

4.5 Opt-Out Instructions

  • You can opt out of receiving SMS messages at any time by replying “STOP” to any text message we send.
  • Once you opt out, you will receive a confirmation message, and no further SMS messages will be sent unless you choose to re-enroll.
  • Alternatively, you can contact us directly at [email protected] or (443) 853-9225)/301-805-8100 to request removal from our messaging list.

4.6 Help & Support

  • If you need assistance, reply “HELP” to any text message from us.
  • Sample HELP Reply:
    “For further assistance, please visit our website at saipsychiatry.com or contact us at (443) 853-9225.”
  • You may also reach out via email at [email protected] for additional support.

4.7 Data Usage & Privacy

  • Your phone number and SMS opt-in data are used only for the communications you have consented to (e.g., appointment reminders, billing notices, announcements).
  • We do not sell or share your phone number or SMS opt-in data with any third parties for marketing purposes. Please see our Privacy Policy for more details.

4.8 Disclaimer

  • SMS/text messaging is not a fully secure method of communication. While we take reasonable measures to protect your information, avoid sending sensitive or confidential details via text.

5. Third-Party Links & Services

Our website may contain links to external websites or services that are not operated by Sai Psychiatry. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the terms and privacy policies of any third-party website you visit.

6. Limitation of Liability

To the fullest extent permitted by law, Sai Psychiatry and its staff shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website, SMS messaging service, or any external links. This includes damages related to errors, omissions, interruptions, or delays in operation.

7. Indemnification

You agree to defend, indemnify, and hold harmless Sai Psychiatry, its officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of our site, your violation of these Terms & Conditions, or your misuse of any services or information obtained from us.

8. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website, along with the updated effective date. Your continued use of our services constitutes acceptance of such modifications.

9. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the State of [Your State], without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the state or federal courts located in [Your County], [Your State], for any disputes arising from or related to these Terms & Conditions.

10. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

Sai Psychiatry
Email: [email protected]
Phone: 301-805-8100
Website: saipsychiatry.com

Last Updated: January 2025